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Please read our terms and conditions carefully before using our website.

Proceeding to use the website will indicate your acceptance of the following terms and conditions.  If you wish to use any services produced online now or in the future, you are also subject to the applicable terms.  We reserve the right to change the website and these terms and conditions from time to time without notice to you, and your continued use of the website indicates your continued acceptance of the terms and conditions as modified.

Communications with Website Users

Cookies

Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not.  By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site.  For further details please read our full cookie policy statement.

Copyright Notice

This website and the information contained within it is protected by copyright.  Reproduction of part or all of the website contents in any form is prohibited unless for personal use.  Content of this website may not be copied to any other publication (including electronic, hard copy or others).  Interior deep linking or framing of this website is prohibited without permission.

Privacy Policy

Information you provide to us will only be used by us and our subsidiaries.  We collect personal information about you in order to compile our mailing list when you provide us with your personal data while using this website.  We also collect information automatically about your visit to our website to allow us to monitor user preferences and to assist us in making website improvements.  We may also collect personal information from you from time to time, to allow us to offer you further opportunities available through this website, at your request.  We process your information in order to notify you of products and services and to carry out business related activities upon your instruction

You can review our privacy policy [ here ].

Return Policy

Wholesale Customers:
All claims must be made within 24 hours of receiving product. All claims must be supported with pictures and documentation including reason for credit request, quantity, invoice number, store number, contact name and number.

Retail Customers:
All claims must be made within 24 hours of receiving product. All claims must be supported with pictures and documentation including reason for credit request, invoice number, & contact information (name, phone #, email address).

Claim requests can be e-mailed to returns@hortygirl.com or faxed to 604-888-7732

Disclaimers

The information contained in this website contains opinions and indicators only which are not intended to be relied upon to make business decisions.  We makes no warranties, representations or undertakings about (1) the content of this website or (2) the content of any other website referred to or accessed by hyperlink.  Whilst we will endeavor to maintain our online services, we cannot guarantee that this website will always be accessible to you nor can we guarantee that services provided by this website will not be interrupted.  Furthermore, whilst we operate strict internal procedures regarding the integrity of the website, we cannot promise that any information that you may download or copy will be error or virus free.  For the avoidance of doubt, we disclaim responsibility for any damages that may be caused to you as a result of using this website as well as any damages third parties may cause to you by your use of this website resulting from a breach of website security.

 
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